All about the 'Jobs' tab: Pending jobs

The 'Jobs' tab contains seven sub-tabs:

  • Unsubmitted
  • In Estimating
  • Waiting for price approval
  • Pending
  • In Progress
  • Waiting for Payment
  • Completed


Jobs that are in the 'Pending' tab are jobs that have not been started as part of Odyssey's scheduling feature.

  • Users may select the Job Number's 'i' icon  to reveal the website's Control Center Order and Job number.
  • Every column within 'Pending Jobs' can be sorted ascending or descending
  • Selecting the 'Workflow' tab will allow a user to see which workflow was used when the job was submitted. 
    • If a printer is not able to open a 'Pending' job workflow, Odyssey presents an informative screen regarding additional information as to 'where' and 'what' needs to be done to the workflow so that it can be opened
    • There is also a link to the the printer directly to the product workflow to make necessary changes


Example of a pending job workflow unable to be opened

  • Selecting the top workflow will take a user to the job view of the workflow that was set as the default workflow when the job was placed
  • A user may choose a different workflow under 'Other Workflows' if they would like to open the job with a different workflow.
    • A pop-up will show that says 'There is a workflow used to show the price in the Website. Using a new workflow may imply changes in cost and price. Continue anyway?'
      • Selecting 'Yes' will open the workflow chosen
      • Selecting 'No' will not open a workflow for the Pending job


Job Workflow

  • The 'Status' of the job overall will be shown in the upper-right below the 'Due date'
  • The selling price (the agreed upon price between the printshop and printbuyer), estimated cost and estimated profit are show in the top-middle section of the job workflow
  • The Job Name, Product the order came from, Quantity, and the Cost By Product is shown on the left-hand side under the Job number


Additional details

Additional details such as files sent for the job, chat and more are contained within the 3 blues dot to the right of a job number.


Example of 3 dots next to job number opened up to reveal additional functionality


  • Users may access any file associated with the job by selecting 'Job Files
  • Users may access the calendar of the job, showing when each process is scheduled to run in production, by selecting 'Calendar'
  • Users may access the chat for the job overall to have a chat with the printbuyer or other printshop employees by selecting 'Chat'
  • Uses may access the job notes by selecting 'Notes'
    • This will allow a user to add a note to the job as well as view any notes for the processes within the job
  • Users may adjust the Quantity of the job by selecting '# Quantity'
  • Users may adjust the price of the job by selecting '$ Price'
  • Users may edit the due date by selecting 'Due date'


Pending Jobs: Workflows

Users may open a 'Pending' job with any workflow that is complete. However, the top workflow listed under the 'Workflow' tab was the workflow used when the job was submitted.


Job Ticket

  • Selecting the 'Ticket' tab will allow a user to select a job ticket based on the workflow that was used when the job was submitted. 
    • Selecting the top workflow in the Ticket drop-down will allow a user to open or save the job ticket PDF based on the workflow that was used when the job was submitted. 
    • A user may choose a different workflow under 'Other Workflows' if they would like to open or save the job ticket with a different workflow.


Example of multiple workflows under the 'Workflows' drop-down


Pending Jobs: Job tickets

Users may open a job ticket under the 'Ticket' tab with any workflow that is complete. However, the top workflow listed under the 'Ticket' tab was the workflow used when the job was submitted.


Example of multiple workflows under the 'Ticket' drop-down


Starting a Pending Job

Jobs that are 'Pending' can start if the workflow for the job has a green light bulb. It's at this point in the lifecycle of a job that it can officially start production.

To start a Pending job:

  • Select 'Jobs'
  • Select 'Pending'
  • Select the Workflow button next to a job
  • Choose a workflow to apply to the job
  • Ensure the light bulb is green
    • It's at this point a user may want to verify the price, estimated cost, profit and any other variables in the workflow for the job before starting the job
  • Select the green 'Start job' in the upper-right corner
    • The job is now considered 'In Progress'
  • Select 'Start' to start the first process for the job
  • Select 'Finish' when that process is complete
  • Continue starting and finishing the remaining processes for the job
    • As soon as the last process in the job is complete, the job will change from 'In Progress' to 'Completed'


Refer to the video below on how to start a job, start and finish each process of a job and complete a job.


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