Odyssey allows users to add credit to a customer's account, which could be applied to future orders. A future order by the same print buyer can have credit applied when receiving a future payment. Select the 'Accounting' tab Select 'Credit Memos' Select a customer from the drop-down under 'Customer' The customer's address will automatically prepopul...

Odyssey's Chart of Accounts tab allows a user to add a new Chart of Accounts or disable an existing Chart of Accounts. To add a new Chart of Accounts: Select the 'Accounting' tab Select 'Chart of Accounts' Add a number below 'Number' Add a name of said chart of account below 'Name' Choose a type below the 'Type' drop-down This can be an Asset, Bank,...

The 'Jobs' tab contains seven sub-tabs: Unsubmitted In Estimating Waiting for price approval Pending In Progress Waiting for Payment Completed Jobs that are in the 'Pending' tab are jobs that have not been started as part of Odyssey's scheduling feature. Users may select the Job Number's 'i' icon  to reveal the website's Control Center Order and Job...

Odyssey users may send proofs to their clients utilizing the 'Printshop' tab. To send a proof: Select the 'Printshop' tab Select 'Send a proof' tab Users will be taken to the 'Send a Proof' tab within the 'Workflow' section of the Control Center where they may then send a proof to the customer. Send a Proof tab within Printshop...

When setting up Odyssey, a user should define when the printshop is closed. This will allow Odyssey's scheduling feature to not schedule jobs during the timeframes determining the printshop is unavailable.  To set up the printshop's unavailability: Select 'Printshop' Select 'My Rules' Set a Periodicity Set the start and end date, and the hour and mi...

Adding a Media resource is covered within 'Adding Resources: Single Resources' However, the Media resource screen has many important details that printers will find helpful. There are two tabs a printer can choose from: Resources or Templates The 'Resources' tab lists are resources that are not saved as belonging to a template Example of 'Resources'...

The 'Jobs' tab contains seven sub-tabs: Unsubmitted In Estimating Waiting for price approval Pending In Progress Waiting for Payment Completed Jobs that are 'Waiting for Price Approval' are jobs in which the Odyssey user is waiting for the print buyer to accept or reject the price of the job. Example of 'Waiting For Price Approval' jobs Users may se...

Products Order Forms are also known as Products in Odyssey. There are three types of order forms: Public, Private, and Guided. Public order forms - an order form available on your website that is not assigned to a specific user and requires no login to access. Example of Public order forms in Odyssey 2   Private order forms - an order form assigned ...

Odyssey will allow a user to create one of three types of statements: Balance Forward Statement Transactional Statement Open Statement To create a statement: Select the 'Accounting' tab Select 'Statement' Select a statement type under 'Statement Type' Input a start date and end date under 'Start Date' and 'End Date' respectively Select the customer'...

The Run Speed  of a 'Device' (or Tool) resource‍ is added/edited by one of two steps:  Adding the Run Speed of a device during the initial creation of the resource When adding a new Device, there is a 'Run Speed' screen directly after setting up the cost of the resource Selecting the 'Speed Settings' clock icon  to the right of a device name Select ...

Adding a Unit of Measurement Any and all resources‍ added to Odyssey MUST have a unit of measurement defined. The Unit of Measurement would be considered how is that particular resource measured when it moves through Odyssey? To add in a unit of measurement: Select 'Printshop' Select 'My Resources Select a Resource Group Select the pencil (edit) ico...

Odyssey allows a user to post a payment to an invoice. To post a payment for an invoice: Select 'Accounting' Select 'Receive Payment Choose a customer under 'Customer' Choose an invoice by one of two ways: Select an invoice under 'Open Invoices' Type in the invoice number under 'Find by invoice no.' Add a payment date under 'Payment date' Enter in t...

Odyssey allows you to set unavailability hours for your employees. To set these hours for your employees: Select 'Printshop' Select 'My Employees' Select the 'Rules' calendar icon for an employee Set a Periodicity Set the start and end date, and the hour and minute Select 'Save' Example: Perhaps you want to tell Odyssey an employees non-working hour...

Here's what's been happening in Odyssey v2.0... Released: 8/26/2021 Version 2.0.40 Prelaunch Printers will now see the updated look and feel related to adding calculations in workflows This also includes 'Advanced Options' when adding or editing calculations. Printers are now able to toggle whether they want to propagate waste as part of a calculati...

Odyssey provides you the ability to open, view and download files that are sent into your printshop. These files may have been sent as part of an order or estimate or they may have been sent as part of the 'Send a File' utility of your website. To access files: Select 'Printshop' Select 'My Files' A 'Files' pop-up will show on-screen The 'My Files' ...

Odyssey users will see an 'Omnisearch' function to the right of the Alert bell upon logging in. This search function allows users to type in numbers, letters, and characters to search within the following categories of Odyssey: Customers Employees Estimates Files Invoices Jobs Orders Processes Resources Tags Omnisearch located next to the Alert bell...

The 'Cost Settings' tab allows a user to set up a base cost or a cost per quantity when an order is placed from this product. An example may be Business Cards: Qty 250, 500 and 1000 to be priced at $20, $55 and $80 respectively. Select 'Printshop' Select 'My Products; Select the 'Cost Settings' tab next to a product Add a description under 'Name of ...

The 'Tasks' tab includes two sections: Pending In Progress Pending tasks is a list of jobs that have not yet been started as part of Odyssey's scheduling. This list will allow a user to see the job number, customer, job name, the order form the job came from and the ability to select the workflow that was set as the default workflow at the time the ...

Templates can be thought of as a parent resource: All (child) resources contained under the main/parent template inherit the attributes of the (parent) template. Let's look at an example of how templates and resources for a template are created. To add a new template: Select 'Printshop' Select 'My Resources' Select 'Media' Select 'Add Resource' Sele...

With Odyssey, you may set your order forms to use website pricing and still have Odyssey calculate the cost of the job based on the calculations, paper transformations, and conditions to apply set up within the workflow for the order form. Let's take a Brochures order form and provide an example of this scenario. Below is a screen capture from the '...

The 'Jobs' tab contains seven sub-tabs: Unsubmitted In Estimating Waiting for price approval Pending In Progress Waiting for Payment Completed Jobs that are 'Waiting For Payment' are jobs in which you are awaiting a payment for the job from the printbuyer. Example of jobs waiting for payment screen Users may select the Job Number's 'i' icon  to reve...

The 'Profit Settings' tab of a product allows a user to set up a profit for a particular product. Select 'Printshop' Select 'My Products' Select the 'Profit Settings' tab next to a product Select 'Add new profit calculation' Provide a name for this profit under 'Name of profit calculation' Toggle to 'Enabled' to enable this profit upon saving Provid...

The 'Jobs' tab contains seven sub-tabs: Unsubmitted In Estimating Waiting for price approval Pending In Progress Waiting for Payment Completed Jobs that are 'Completed' are jobs that have been fully completed as part of Odyssey's built-in scheduling. This includes jobs completed in Odyssey as well as any jobs marked as 'Complete' from the website's ...

The 'Jobs' tab contains seven sub-tabs: Unsubmitted In Estimating Waiting for price approval Pending In Progress Waiting for Payment Completed Jobs that are 'In Estimating' are jobs in which print buyers have requested an estimate from the website. Odyssey saw there was a workflow assigned to the order form but a price could not be determined at the...

You can tell Odyssey when your devices are not available to be used for scheduling purposes. Perhaps a particular piece of equipment is not available at a certain time of day or you would like to ensure the first of the month is set aside to inspect the device. To set a device's unavailability hours: Select 'Printshop' Select 'My Resources' Select t...

Odyssey users may add in invoice specifics they would like to show up on Odyssey-generated invoices. To edit invoice settings: Select 'Settings' Select 'Invoice' Enter in needed information under the following fields: Invoice Payable To Address Invoice Phone Invoice Email Address Invoice Website Address Invoice Message Select 'Save' once necessary i...

Here's what's been happening in Odyssey v2.1... Released: 5/02/2023 Version 2023.03 New Functionality: Processing 'Pending' jobs without a workflow path In the 'Pending Jobs' list, clicking the workflow button for a job that does not have an associated workflow path now opens a slightly different view as any other job that has an associated workflow...

Logging into Odyssey is easy-peasy: Route to https://odyssey.mi4p.com/ Enter your website log-in email Enter your website log-in password Select 'Login' That's it- you're now logged into Odyssey v2! Log-in Credentials Your Odyssey v2 email and password is the same as your website Control Center log-in credentials. Welcome to Odyssey 2!...

Odyssey includes a helpful feature called the 'Alert Bell'. The Alert Bell is found in the upper-right corner next to the user's log-in. It will alert the employee of items needing attention. The following is a list of events that will trigger Alert notifications: New orders All new orders that come into Odyssey will generate an alert Example of a n...

Process Groups A Process Group are needed when there is a process a job needs to flow through as part of the lifecycle of the job. There are many Process Groups that may be necessary. Examples include Cutting, Folding, Wrapping, and Box Packing. Each of those Process Groups may be needed if the job needs to have cutting, folding, wrapping and packag...

Odyssey has a feature called 'Tags' to better organize Media resources. Multiple tags can be added to any media resource, which allows a user to narrow down which media resources are needed as part of workflows. Adding/Editing Tags To add or edit tags to a 'Media' resource: Select 'Printshop' Select 'My Resources' Select the 'Media' resource group S...

Odyssey provides a very handy 'Chat' feature that allows users to relay messages directly from within a job. You can send a message directly to your printshop employees and/or print buyers directly from an Odyssey Job workflow; they can reply back to you. Chatting with Customers In order for printshop employees to be able to chat with customers, the...

REWRITTEN. REDESIGNED. REIMAGINED. Odyssey has been redefined, written in XJDF language, which is the most up-to-date language specifically designed for the print industry, supporting the complete life cycle of a print job. XJDF stands for “Exchange Job Definition Format” and is the language of print that makes it possible for Odyssey to make an int...

Once a product workflow is considered complete, the workflow can be applied to a Job. This will allow an Odyssey user to start and complete jobs. Jobs come into Odyssey via public, private or guided order forms on your website as well as from estimates. To apply a completed product workflow to a job: Select 'Jobs' Select 'Pending' Find the job needi...

To set the Time Zone of your printshop: Select 'Settings' tab Select 'Time Zone' Select a time zone from the drop-down 'Select 'Update' Setting the Time Zone in Odyssey v2 Odyssey v2 is now set to the time zone you have indicated for your printshop....

Odyssey allows a user to generate invoices for completed jobs as well as edit invoices. To generate an invoice: Ensure the job is 'Completed' Select 'Accounting' Select 'Invoices' Select 'Generate Invoice' next to a completed job To edit an existing invoice: Select 'Accounting' Select 'Invoices' Select 'Edit Invoice' to edit a generated invoice A us...

Any payments that have been taken in as undeposited funds will show up Odyssey's Bank Deposit section. This functionality will allow deposits such as credit card deposits or a batch of checks deposited into your bank matches one entry into your accounting system. To make a bank deposit: Select the 'Accounting' tab Select 'Bank Deposit' Select an acc...

Let's say for example your paper vendor provides you with updated paper pricing. You in turn update the cost of your media (paper) resources. When you update the cost of your media resources, Odyssey will automatically adjust the cost of the paper being used for any pending jobs that have not yet been started. Refer to the video below which shows up...

The 'Tasks' tab includes two sub-tabs: Pending In Progress In Progress tasks is a quick view of the jobs that have been started. In Progress jobs may also be found under the Jobs > In Progress tab. Example of 'In Progress' tasks...

The 'Jobs' tab contains seven sub-tabs: Unsubmitted In Estimating Waiting for price approval Pending In Progress Waiting for Payment Completed Jobs that are 'In Progress' are jobs that have already been started. Example of 'In Progress' jobs Users may select the Job Number's 'i' icon  to reveal the website's Control Center Order and Job number. Ever...

Odyssey 2 includes a built-in scheduler for users to schedule jobs based on a number of factors, including printshop, employee and device 'Unavailability' rules, jobs already scheduled, or perhaps if the customer's job is needed before the estimated due date. When viewing a workflow applied to a job, selecting the calendar icon will allow a user to ...

Odyssey provides you with the powerful tools needed to run reports over multiple datasets at once. Let's dig in! To run a report: Select 'Printshop' Select 'My Reports' Select the  button to create a new report Select a dataset that you would like to be included in this report under 'Dataset 1' Select a 2nd dataset you would like combined with Datas...

Resource Groups Resources are contained within 'Groups' so that XJDF language can determine what exactly is needed each stage of the way as a job moves through the printshop. The 'Ink' Resource Group contains all inks needing to be used, such as PMS inks. The 'Media' Resource Group contains all paper, foam, chloroplast, laminated, etc used at the pr...

When setting up Odyssey, the printshop may define the roles of their employees. An employee can have supervisor and/or accounting privileges. Supervisor privileges allow access to all areas of Odyssey; accounting privileges allow access to the 'Accounting' tab. An employee can have accounting privileges and not be assigned as a supervisor. To add or...

The 'Jobs' tab contains seven sub-tabs: Unsubmitted In Estimating Waiting for price approval Pending In Progress Waiting for Payment Completed Jobs that are 'Unsubmitted' are referring to jobs that are in a printbuyers cart but they have not yet placed their order for the job(s). The 'Unsubmitted' jobs in Odyssey is the same list as found under Work...

The Cost  of a resource‍ is added or edited by clicking on the $ icon to the right of a resource name: When adding/editing the cost, think of the cost as the 'base' or 'roughly right' cost for that resource. For instance, a digital printer may run $.059/click as the 'base' or majority of the time cost. That $ value (per click cost) is what is filled...

Odyssey can calculate the final weight of the job if the weight (in gsm) has been filled in for Media and/or MiscConsumable resources that are used for the job. Example: Job workflow - weight determined for processes Printers need to ensure their Media and MiscConsumable resources have weight added back at the 'Resource Attributes' screen Example of...